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Check all that apply
Please list the store name(s) or website address(es)
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Check all reasons that apply
Is the website decor up to scratch?
Do you find it easy to get from A to B on our website?
Is important info such as delivery prices and contact details clear to access and understand?
Are the shop categories easy to navigate & understand?
Are you happy with the information provided to describe the products?
What do you think about the product images?
What do you think about the Reviews section?
What do you think about the Hair Health section?
What do you think about the Stylin' section?
What do you think about the Kidz Corner section?
What do you think about the Dear 'Fro-eeta section?
Was it easy to add items to the basket? Was the checkout simple to navigate & complete?
Did you receive the order in good time? Were you notified of any delays?
Were the products as expected? Did they represent good value for money?
Were you able to contact someone about any queries? Were any issues resolved quickly?
E.g. A blog, salon directory etc